At agen66, your privacy is not an afterthought — it is a foundational principle. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and the rights you hold as a registered player on our platform.
Last updated: 1 January 2026 | Applicable market: Indonesia & international
Six core principles that govern every privacy decision we make at agen66.
We collect only the personal data that is strictly necessary to operate your account, process transactions, and comply with our legal obligations. We do not collect data speculatively or for undefined future use.
Every piece of data we hold has a defined purpose. We do not repurpose your data beyond what is stated in this policy without first obtaining your explicit consent or unless required by law.
Player data is stored on secured servers protected by 256-bit TLS encryption in transit and AES-256 encryption at rest. Access to production databases is restricted to authorized personnel only, subject to multi-factor authentication.
agen66 does not sell, lease, or auction your personal data to advertisers, data brokers, or any third party for commercial gain. Your data is used exclusively to operate and improve the agen66 platform and to meet our compliance requirements.
We take reasonable steps to ensure that personal data held about you is accurate and kept up to date. You may correct inaccurate account details at any time through your account dashboard or by contacting support.
We respect internationally recognized data subject rights including access, rectification, erasure, portability, and the right to object to processing. Requests are handled within 30 calendar days of receipt.
About This Policy: This Privacy Policy applies to all services offered by agen66 at https://agen66.cam, including the sportsbook, live casino, slot gacor (high-payout slot games), togel (Indonesia's traditional numbers lottery), and all associated customer support channels. By creating an account or using any agen66 service, you acknowledge that you have read and understood this policy.
1.1 agen66 ("we", "us", "our", "Platform") is committed to protecting the privacy and personal data of every individual who interacts with our services. This Privacy Policy describes our practices with respect to the collection, use, storage, disclosure, and protection of personal information in connection with the agen66 platform accessible at https://agen66.cam.
1.2 This policy applies to all registered players, visitors to the website, applicants, and any other individuals whose personal data agen66 processes in connection with the operation of the Platform. It covers data collected through the website, mobile browsers, customer support communications, and all other touchpoints associated with agen66.
1.3 agen66 primarily serves players in Indonesia, though the Platform is accessible internationally. Where data protection laws in your jurisdiction impose additional obligations beyond those described in this policy, agen66 will endeavor to comply with those additional requirements to the extent practicable.
1.4 This policy should be read alongside the agen66 Terms & Conditions, which govern the overall relationship between agen66 and registered players, and our Responsible Gaming policy, which describes the protective tools available to players.
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could reasonably identify a living individual, directly or in combination with other data — including name, email address, IP address, device identifiers, and financial account details. |
| Processing | Any operation performed on Personal Data, including collection, recording, storage, alteration, retrieval, use, disclosure, erasure, or destruction. |
| Data Controller | agen66, the entity that determines the purposes and means of processing your Personal Data. |
| Data Processor | A third party that processes Personal Data on behalf of agen66 under a binding data processing agreement (e.g., payment processors, KYC verification providers). |
| Player / User | Any individual who has registered an account on agen66 or who accesses the Platform without registration. |
| Consent | A freely given, specific, informed, and unambiguous indication of agreement to the processing of Personal Data for a stated purpose. |
| KYC | Know Your Customer — the identity verification process required to confirm a player's identity and eligibility before processing withdrawals. |
| Cookies | Small text files placed on your device by the agen66 website that store session information, preferences, and analytics data. |
3.1 Account Registration Data. When you create an agen66 account, we collect: your full legal name, date of birth, email address, preferred username, account password (stored as a one-way cryptographic hash — never in plain text), and preferred currency (IDR / Rp by default).
3.2 Identity Verification (KYC) Data. To comply with our anti-money laundering (AML) obligations and to verify player eligibility, we collect: a copy of your KTP (Indonesian national identity card) or passport, a utility bill or bank statement for address verification (where required), and a selfie photograph taken alongside your primary ID document.
3.3 Financial Data. We collect payment method details necessary to process deposits and withdrawals, including: bank account numbers and bank names (BCA, BRI, BNI, Mand iri, CIMB Niaga, Bank Permata, BSI), and e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja). We do not store full card numbers or CVV codes. Payment data is handled through PCI-DSS compliant processing partners.
3.4 Transaction Data. We maintain records of all deposits, withdrawals, bonus credits, wagers placed, and game outcomes associated with your account. This data is essential for account management, dispute resolution, and regulatory compliance.
3.5 Technical & Device Data. When you access agen66, we automatically collect: your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, referring URL, and session timestamps. This data helps us detect fraud, optimize platform performance, and ensure security.
3.6 Behavioral & Usage Data. We collect information about how you interact with the Platform, including pages visited, games launched, betting patterns, session duration, and feature engagement. This data is used in aggregate to improve the platform experience and to identify responsible gaming concerns.
3.7 Communications Data. When you contact agen66 support via live chat or email, we retain transcripts and correspondence records for quality assurance, training, and dispute resolution purposes.
3.8 Promotional & Preference Data. If you opt into marketing communications, we record your preferences and interaction history with promotional emails and in-platform notifications, including open rates and click behavior.
agen66 collects personal data through the following channels:
5.1 We process your personal data for the following clearly defined purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration data, KYC data, login credentials |
| Processing deposits & withdrawals | Financial data, KYC data, transaction records |
| Identity verification & age confirmation | KYC documents, date of birth, selfie photograph |
| AML & fraud prevention | Financial data, IP address, device data, transaction patterns |
| Customer support & dispute resolution | Communications data, account data, transaction records |
| Responsible gaming monitoring | Behavioral data, transaction patterns, self-exclusion preferences |
| Platform security & integrity | Technical data, IP address, device fingerprint, session data |
| Personalized promotions (with consent) | Promotional preferences, behavioral data, transaction history |
| Platform improvement & analytics | Aggregated behavioral and usage data (anonymized where possible) |
| Legal & regulatory compliance | All categories as required by applicable law or licensing authority |
6.1 agen66 processes personal data on the following legal bases:
7.1 agen66 does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
Our Commitment: All third-party Data Processors engaged by agen66 are bound by written data processing agreements that require them to process your data only on our documented instructions and to maintain security standards equivalent to or exceeding our own.
8.1 agen66 is an internationally operated platform. Some of the service providers and Data Processors we engage may be located in countries outside Indonesia. Where personal data is transferred internationally, agen66 takes the following steps to ensure an adequate level of protection:
8.2 By using agen66 and submitting your personal data, you acknowledge that your data may be processed in jurisdictions outside Indonesia. We take all reasonable measures to protect it throughout its lifecycle regardless of where it resides.
9.1 agen66 retains personal data for as long as necessary to fulfill the purposes described in this policy, and in any event for as long as required by our operating license and applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC / identity documents | Duration of account plus 5 years after closure (AML obligation) |
| Transaction records | 7 years from the date of each transaction |
| Customer support communications | 3 years from the date of the interaction |
| Technical / device logs | 13 months (rolling), then anonymized for analytics |
| Marketing preference records | Until consent is withdrawn or account is closed |
| Self-exclusion records | Permanent (to prevent re-registration in breach of exclusion) |
9.2 After the applicable retention period expires, personal data is securely deleted or irreversibly anonymized. Anonymized aggregated data may be retained indefinitely for statistical and business analysis purposes.
10.1 agen66 implements a layered security architecture to protect personal data against unauthorized access, accidental loss, destruction, and disclosure. Our security measures include:
10.2 Despite these measures, no system is entirely immune to security threats. In the event of a data breach that is likely to affect your rights or interests, agen66 will notify affected players and the relevant authorities in accordance with applicable legal requirements, without undue delay.
11.1 agen66 uses cookies and similar tracking technologies to operate the Platform effectively, improve user experience, and analyze site performance. The categories of cookies we use are as follows:
11.2 You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent certain features of the Platform from functioning correctly. Instructions for managing cookies are available in your browser's help documentation.
11.3 agen66 does not use third-party advertising network cookies for cross-site behavioral targeting.
12.1 As a player on agen66, you hold the following rights with respect to your personal data. Requests to exercise any of these rights should be submitted to [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days.
12.2 agen66 will not charge a fee for handling data subject requests unless a request is manifestly unfounded or excessive. In those circumstances, we will inform you of any applicable fee before proceeding.
Strict 21+ Policy: agen66 does not knowingly collect personal data from any individual under the age of 21. Access to the Platform is strictly restricted to adults aged 21 and above.
13.1 agen66 employs age-verification checks at the point of registration and as part of the KYC process to enforce the 21+ age restriction. Any account found to have been registered by or on behalf of an individual under 21 will be immediately closed, all funds returned to the originating payment method, and any associated personal data securely deleted except to the extent required by law.
13.2 If you are a parent or guardian and believe that a minor has registered an account on agen66 using your details or their own, please contact us immediately at [email protected]. We will investigate and close the account without delay.
13.3 agen66 does not direct marketing communications to individuals identified as being under 21, and our Platform does not knowingly collect behavioral or preference data from minors.
14.1 agen66 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The "Last Updated" date at the top of this page will be revised accordingly.
14.2 Where a change is material — meaning it significantly affects your privacy rights or our data practices in a way that could impact you — agen66 will provide advance notice via email to your registered address at least 14 days before the change takes effect.
14.3 For minor or clarificatory changes, the updated policy will be posted on this page without a separate notification. We encourage you to review this page periodically to stay informed of how agen66 protects your data.
14.4 Your continued use of the Platform after the effective date of a policy update constitutes acceptance of the revised Privacy Policy. If you do not accept the updated terms, you may close your account in accordance with the procedure described in the agen66 Terms & Conditions.
15.1 If you have any questions about this Privacy Policy, wish to exercise a data subject right, or wish to raise a concern about how agen66 handles your personal data, please contact us through the following channels:
15.2 If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority or supervisory body in your jurisdiction. agen66 will cooperate fully with any such regulatory investigation.
For related platform policies, see our Terms & Conditions, Responsible Gaming page, and FAQ.
Our support team is available around the clock to handle privacy inquiries, data subject requests, and general questions about how agen66 protects your information. Explore our other policy pages for a complete picture of your rights and our obligations.